Payment Methods
We offer a wide range of payment methods for your convenience. All payments are processed through the secure payment service oplata.info, which ensures the security of your transactions.
Available Payment Systems:
- Bank Cards — Visa, MasterCard
- Electronic Wallets — WebMoney, Yandex.Money
- International Payment Systems — Alipay, PayPal (if available)
- Cryptocurrencies — Bitcoin, Ethereum and others (if available)
- Other Methods — mobile payments, bank transfers
If you have not found a suitable payment method for you, please contact our support service by email ivsofte@inbox.ru.
Product Delivery
After successful payment, the product is delivered instantly automatically. You will receive access to the purchased product in the following ways:
- On the payment page — immediately after payment completion, a download link and activation key will be displayed
- To the specified email — within a few minutes after payment, an email with complete purchase information, including a link to access the product and activation key, will be sent to the email address you specified
- In your personal account — if you are registered in the payment system, all purchased products will be available in your personal account
Important: Make sure you have entered the correct email address when paying. If the email does not arrive within 15 minutes, check your "Spam" folder or contact us.
Installation and Launch Assistance
Providing assistance with launching and installing software is a priority area of our work. After receiving the product, we are ready to provide you with full support:
- Detailed installation instructions — we provide step-by-step guides for each product
- Configuration consultations — our specialists will help configure the software to meet your needs
- Technical problem resolution — if you encounter difficulties during installation or launch, we will help resolve them
- Answers to questions — you can always contact us with any questions related to using the purchased software
Remote Configuration: If necessary, we can connect to your computer and configure the software ourselves — quickly, safely and without your participation.
For assistance, contact us by email ivsofte@inbox.ru. We strive to respond to all inquiries as soon as possible.
Refund Policy
We guarantee a refund in the following cases:
- Incorrectly issued activation key or non-working key
- Inability to provide the paid product due to technical reasons
- Critical errors in the software that make it completely non-functional
- Other cases where the Website Administration is unable to fulfill its obligations to the buyer
Refund is NOT provided in the following cases:
- User's game account ban (ban risk is an integral part of using cheats)
- Change of mind about the purchase after receiving the product
- Inability to use the product due to game or anti-cheat updates (in this case we provide updates)
- Violation of software usage rules
Refunds are made to the same payment details used for payment, or through the payment system's refund system. To request a refund, you must contact the Website Administration by email ivsofte@inbox.ru.
Processing Time: The refund request review period is up to 7 business days. After approval of the refund, funds will be credited to your account within 3-14 business days depending on the payment system.
Contact Information
For all questions related to payment, delivery, or refunds, you can contact:
- Email: ivsofte@inbox.ru
- Complaints Email: ivsofte@inbox.ru
We are always ready to help and answer your questions. Average response time is 1-3 hours during business hours.